When processing lodgments from the bank feed, it would be good to be able to enter negative values, as most of our lodgments have card transaction fees included, so the full income needs to be posted separate from the fee. Currently, we process these transactions to a holding account where we then journal them to the correct GL codes (including negative values), however, now VAT has been introduced, journals do not allow us to separate the VAT, so our workload has increased dramatically.
Our school is extremely frustrated by the noticeable lack of progress on feature requests within this portal. Many highly requested enhancements have remained unaddressed for years, despite ongoing demand from users. This prolonged lack of development has led to growing dissatisfaction and concerns about whether customer feedback is being adequately considered in the product roadmap.
If other users share these concerns and would be interested in establishing an independent forum to discuss common issues, priorities, and collective engagement with the provider, please feel free to contact me directly at d.moss@hamptonschool.org.uk.
The ability to enter negative values in the bank receipts section will be very useful for credit fee deductions. It is currently very fiddly to go in and out of receipts and payments section, (currently we're not using the bank statement import function)